At 1988 Rich, your privacy is more than a legal obligation – it is our genuine commitment. This document sets out clearly how we collect, use, protect, and respect the personal data of every Malaysian player.
SSL 256-bit Encryption
Malaysia PDPA Compliance
Important Note: This Privacy Policy describes the privacy practices of 1988 Rich relating to your personal data. By using our platform, you agree to the collection and use of information as described in this document. This document should be read together with Terms & Conditions us.
1988 Rich takes our responsibility for protecting the personal data of all platform users seriously. This Privacy Policy has been prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and widely adopted international data protection standards.
In this Privacy Policy, "personal data" refers to any information that can be used to identify you, directly or indirectly, as an individual — including your name, phone number, email address, financial information, and account activity records at 1988 Rich.
This Policy applies to all users of the 1988 Rich in Malaysia without exception – whether you are a new player who has just registered, a visitor browsing our website, or a loyal member who has been with us for years. We are committed to managing your data in a transparent, responsible and secure manner at all times.
Core Principles: 1988 Rich never sells, rents, or trades your personal data to any third party for commercial purposes. Your data is collected solely to improve the services we provide to you.
1988 Rich collects your personal data through several channels – directly when you interact with our platform, automatically during use, and through authorised third parties.
| Data Category | Type of Information | How We Collect Data |
|---|---|---|
| Identification Data | Full name, date of birth, IC/passport number | Registration forms, KYC process |
| Contact Data | Email address, phone number, postal address | Registration form, profile updates |
| Financial Data | Payment methods (TnG, GrabPay, DuitNow, FPX), transaction records | Deposit & withdrawal process |
| Usage Data | Game records, betting history, login logs, account activity | Automatically during use |
| Technical Data | IP address, device type, web browser, general location | Automatically via cookies and server logs |
| Communication Data | Live chat records, support emails, feedback | Interactions with customer support |
We only collect data that is genuinely necessary for the stated purposes. We do not collect sensitive data categories such as health information, political views, or religious beliefs unless required by law or at your own request and with your consent.
1988 Rich uses the personal data collected for legitimate and specific purposes. We will not use your data for any other purpose without first obtaining your consent.
All data processing activities by 1988 Rich has a valid legal basis, whether grounded in your consent, contractual necessity, legal obligation or our legitimate interests.
1988 Rich does not sell, rent, or disclose your personal data to third parties for their own marketing or commercial purposes. However, there are specific circumstances in which we may need to share your data with certain parties:
All third parties who receive your data from 1988 Rich are bound by strict data protection agreements and may only use the data for the agreed purposes.
Protecting your personal data is the primary responsibility of 1988 Rich. We continually invest in state-of-the-art security infrastructure to ensure your data is always protected against unauthorised access, alteration, or disclosure.
While we take all reasonable steps to protect your data, no security system can guarantee 100% protection. If you suspect your account has been compromised, please contact support 1988 Rich promptly.
1988 Rich uses cookies and similar tracking technologies to enhance your experience and ensure the platform's core functions operate correctly. Cookies are small text files stored on your device by your web browser.
You can manage or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of some areas of the platform 1988 Rich.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices, you have several important rights regarding your personal data held by 1988 Rich:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
You have the right to correct any inaccurate or incomplete personal data in your account 1988 Rich at any time.
You may request the deletion of your personal data, subject to applicable legal obligations and compliance requirements.
You have the right to object to the processing of your data for specific purposes, particularly for direct marketing.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
You may request a restriction on the processing of your data under certain circumstances while we investigate any dispute you have raised.
To exercise any of the above rights, contact our Data Protection Officer at privacy@1988rich.im. We will respond within 21 working days of receiving your complete request.
1988 Rich retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required under Malaysian law.
Once the retention period has elapsed and no other legal obligations apply, your personal data will be deleted or converted into an anonymised format that can no longer be linked to you personally.
Platform 1988 Rich is designed exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that personal data has been collected from an individual under the age of 18 without valid parental or guardian consent, we will take immediate steps to delete that data and close the relevant account.
If you become aware that someone under the age of 18 has registered for or is using the platform 1988 Rich, please contact us immediately at support@1988rich.im so that appropriate action can be taken.
1988 Rich reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or relevant technological developments. Any material amendments will be communicated via a prominent notice on our platform.
The last updated date will always be displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed of how we manage your data. Your continued use of the 1988 Rich following any amendments constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 1988 Rich handling your personal data, you may contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 14 business days. For data subject rights requests (access, correction, deletion), we will respond within 21 working days from the date of receipt of a complete and valid request.
If you are not satisfied with our response, you have the right to submit a complaint to Malaysia Personal Data Protection Department or the relevant regulatory body under PDPA 2010.
Six concrete commitments to protecting the personal data of every Malaysian player
Every piece of information you submit to 1988 Rich – from login credentials to TnG eWallet and DuitNow transaction details – is protected by the same 256-bit SSL encryption used by Malaysia's leading banks.
Active 24/71988 Rich has never sold, rented or traded your personal data to advertisers, data brokers or any third party for their commercial gain, and never will. This is our non-negotiable commitment.
Full CommitmentAll data processing practices 1988 Rich is designed to be in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously update our procedures in line with the latest legislative developments.
PDPA 2010You may access, correct, download, or request deletion of your data at any time through your account settings or by contacting the 1988 rich privacy team 1988 Rich ours. No complicated processes.
Easy ControlsYour personal data is accessible only to staff 1988 Rich with a legitimate business need who have undergone background checks and signed binding confidentiality agreements.
Restricted AccessData protection system 1988 Rich is regularly audited by independent third-party cybersecurity firms, ensuring our data protection standards remain at the highest level at all times.
Independently VerifiedFrequently asked questions from Malaysian players about data privacy at 1988 Rich
Your personal data is protected by bank-grade encryption. Focus on your game — we take care of your data security entirely.