At 1988 Rich, we believe that truly enjoyable gaming is responsible gaming. Your wellbeing matters more than any profit. This is our commitment – not just words.
Responsible gaming means you are in control of your gaming experience – not the other way around. At 1988 Rich, this is not a marketing slogan. It is how we operate every single day.
For most Malaysian players, spinning the slots, playing baccarat, poker, or betting on Super League football is a form of entertainment – a way to unwind after a long day, or to make watching a late-night EPL match even more exciting. That said, we recognise that for a small number of individuals, gaming can become something more than just leisure.
That is why 1988 Rich provides all members with a full range of tools and resources at no cost – so you always stay in complete control of your gaming experience.
Our Principles: The fun of playing starts and ends with control. You set your limits. We make sure they are respected.
Gaming is entertainment, not a source of income
Set your limits before you play, not after
Decide how long you play each session
Social relationships matter more than any game
All these tools are available free of charge to every member – no fees, no questions asked
Set a maximum deposit amount for a daily, weekly, or monthly period. Once this limit is in place, the platform 1988 Rich will not allow any deposit exceeding that limit, even if you attempt to do so.
Set the maximum amount you're willing to lose within a given period. Once your loss limit is reached, 1988 Rich will automatically stop your game for that session.
Set a time limit for each gaming session. 1988 Rich will send you a reminder when time is nearly up and will end your session once the limit is reached. This helps you stay aware of how long you have been playing.
Need a short break? Activate a Playing Pause for 24 hours, 48 hours, 1 week, or 1 month. During the pause period, your account remains active but you will not be able to log in or play until the pause ends.
The most serious option for individuals who feel gaming has become a problem. Self-exclusion allows you to close your account 1988 Rich for a minimum period of 6 months or permanently. This cannot be reversed during the chosen period.
You can opt out of receiving any bonus offers, promotions, or marketing communications from 1988 Rich. This reduces the urge to play that may be triggered by those offers.
All self-control tools at 1988 Rich takes effect immediately upon activation. Increasing a limit (for example, raising your deposit limit) requires a 7-day waiting period before it comes into effect – this ensures your decision is considered rather than an impulsive reaction.
Four simple steps to activate your self-control tools
Access the platform 1988 Rich via your browser or smartphone and log in using your registered account credentials.
Click the profile icon or account menu at the top of the page, then select "Settings" or "Responsible Gaming" from the menu that appears.
Choose from the list of self-control tools – deposit limit, loss limit, session time limit, play break, or self-exclusion. Enter the value or time period you wish to set.
Confirm your selection. Deposit and loss limits take effect immediately. If you need assistance, the support team at 1988 Rich is available 24/7 via live chat.
Recognising the early warning signs is the single most important first step. Not everyone experiencing a gambling problem is aware of it themselves – often, it's the people around them who notice first.
These signs can affect anyone – regardless of background, income, or gaming experience. What matters most is that you act early when these signs begin to appear.
Asking for help is a sign of strength, not weakness. Many Malaysian players have faced this challenge and overcome it with the right support. You do not have to go through it alone.
You frequently find yourself continuing to play even after the spending limit you set has been reached or exceeded, whether on slots, baccarat, or football betting.
You feel compelled to keep playing or increase your bets in order to 'win back' what you have lost – this is known as chasing losses and is a serious warning sign.
Work, family, health, or personal relationships start to suffer because too much time or mental energy is spent on gaming – including thinking about when to play next.
You start borrowing money from family or friends, using credit cards to fund your gaming, or spending money that was set aside for bills, food, or other essential needs.
You hide or lie to loved ones about how much time or money you spend gaming, or you feel ashamed and guilty every time you finish a session.
You have tried multiple times to stop or cut back on gaming but have not been able to, and each attempt leaves you feeling restless, irritable, or uncomfortable.
This is not just policy – it is the core value that shapes every decision we make
1988 Rich enforces strict age verification to ensure our platform is only accessible to individuals aged 18 and above. Our KYC process verifies the identity of every member, and any account suspected of belonging to an underage individual will be investigated and closed immediately.
18+ Strictly EnforcedAll customer support staff 1988 Rich undergoes specialised training in responsible gaming and how to identify signs of problem gambling. They are equipped with the skills to approach sensitive situations with empathy and to provide appropriate referrals to professional support.
Trained TeamSystem 1988 Rich actively monitors gameplay patterns to detect warning signs such as chasing losses, sudden spikes in deposits, or excessively long sessions. When a concerning pattern is identified, our team will proactively reach out to the player in question.
Active MonitoringSupport team 1988 Rich is not just here to help with technical issues – we are also ready to listen to any concerns you have about your gaming. If you need further support, we can provide information on relevant counselling and professional support services available in Malaysia.
Genuine SupportIf a player has activated self-control limits or has raised concerns about their gaming, 1988 Rich will not send any bonus offers or promotions to that player – even if the limit is only temporary.
Strict Policy1988 Rich actively promotes responsible gaming awareness across our platform. Session reminders, information about self-control tools, and links to support resources are consistently displayed to ensure all players are always aware of the options available to them.
Proactive EducationTick any situation you have experienced in the past 30 days. This is a simple self-assessment tool, not a clinical diagnosis.
These tools are not a substitute for professional advice. If you have any concerns, please contact 1988 Rich support or a professional help service.
A practical guide to keeping your gaming experience enjoyable
Responsible gaming isn't about playing less – it's about playing the right way. At 1988 Rich, we want you to enjoy every gaming session without any regrets. Here is a practical guide we recommend to all our Malaysian players.
Before you log in and start playing – whether it's slots, baccarat, poker, or Malaysia Super League Sports Betting – decide upfront how much you're comfortable spending. Think of it as the cost of entertainment, like a movie ticket or a dinner out. Once that amount is gone, end your session without feeling pressured to continue.
Make use of the Deposit Limit feature on 1988 Rich to automate these limits. Once your deposit limit is set, our platform will not allow any additional deposits within that period – eliminating the need to rely solely on willpower.
Time can slip away surprisingly fast when you're caught up in an engaging game. A slot session planned for 30 minutes can easily stretch to 3 hours before you realise it. Use the Session Time Limit feature at 1988 Rich to receive automatic reminders and, if needed, have your session stopped once the time limit is reached. This isn't about restricting your enjoyment – it's about making sure gaming doesn't take up more of your life than it should.
One of the most dangerous patterns in problem gambling is using gaming as an escape from stress, anxiety, or personal difficulties. When you play in an emotionally unstable state, your decisions tend to be more impulsive and you are more likely to wager more than you should. If you're having a rough day, consider postponing your gaming session.
This may be the most important principle in responsible gaming. Casino games and Sports Betting – including all games on 1988 Rich – is a form of entertainment where the long-term odds favour the house. Winning is possible and does happen, but it should never be treated as a predictable or reliable source of income. If you find yourself playing because you 'need to win' to pay bills or cover daily expenses, this is a serious warning sign that needs to be addressed immediately.
Answers to the most frequently asked questions about responsible gaming at 1988 Rich
Enjoy 500+ games – slots, baccarat, poker & football – with free self-control tools that keep your gaming experience entirely in your hands.